FREQUENTLY ASKED QUESTIONS
There have been requests for the following information:
Q. Where do we park?
A. Great Wolf Lodge has generous free parking available on site.
Q. Can I exchange the date I purchased for another date? Can I get a refund?
A: Date(s) on ticket(s) you purchase especially RESERVED for YOU, so:
NO REFUNDS or DATE EXCHANGES.
You MUST bring SELF-PRINTED TICKET(S) for ENTRY. (No tickets will be mailed.)
Q. Will more tickets be made available?
A. Great Wolf Lodge is generous to offer BBBSGC this EXCLUSIVE opportunity. To make sure everyone is safe, the maximum number of tickets have been sold to safely fill the venue’s capacity.
BBBSGC does plan another fun ticketed water event this summer and will be posting information as soon as it is available, so stay tuned!
Q. Why did tickets sell out so fast?
A. This is the first year BBBSGC has offered online purchasing. The organization is thankful to have such an immediate and positive response to this new and efficient process.
Additionally, we are thankful that Hershey’s pre-purchased many tickets for our Little Brothers and Little Sisters to go with their Big Brothers and Big Sisters. Hershey's generous gift reduced the number of tickets available to the public.
Q. Do I need to purchase a ticket for my two-year-old?
A. Children two and younger do not need a ticket. There are special attractions designed to maximize the younger set’s enjoyment, including life jackets.
Q. May I go in order to supervise my child without purchasing a ticket?
A. Great Wolf Lodge policy is that every adult must have a ticket to enter the water park.
Q. Why is there such a range of pricing?
A. Premium weekend days have higher pricing. Every day of the week is made available to accommodate different schedules.
Q. May I bring food?
A. Great Wolf Lodge has a variety of foods available for purchase. No outside food allowed. Visit
